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Ordering Information
How quickly will my order by fullfilled?
Joe Corbi's makes each of our products to order so they are as fresh as possible. Because of this we require 3 days to manufacture your order just for you. Your product will be shipped within 3-5 days of receipt.
Which credit cards do you accept?
Visa, MasterCard, American Express, and Discover.
Do you charge sales tax ?
No. Purchasing products from Joe Corbi's direct is still a fundraising activity. $4 of every unit purchased will be donated to the organization of your choice or if one is not selected the $4 will go automatically to the Joe Corbi Foundation.
I need a copy of my invoice.
You can log into the my account section of the website and find all of your past orders. Order status is updated within 24 hours of placing your order.
What address should I enter in the billing information screen ?
For credit card verification, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.
How do I enter a shipping address ?
We allow you to manage your Address book through the my account section of the website. You can log in and add, change or deactivate any of the addresses in your address book. The check out process will also allow you an opportunity to add addresses to your address book as well.
Will I receive any confirmation of my order?
We will send you an order confirmation by e-mail after you have submitted your order.
Is online ordering really secure ?
Joe Corbi's works with one of the leaders in secure internet transaction, "Thawte", and their solution which uses Secure Socket Layers (SSL) to ensure the security of your internet transactions .
What if I have a problem with my order ?
Please call us at 1.800.322.1689 at least 24 hours after placing your order. Our customer service representatives will be happy to handle any need that you have. You can also login to your account to manage your order.
How can I obtain nutritional information for Joe Corbi's products ?
Nutritional information for all products for which it is available can be found by selecting that product from the product list, and scrolling down the products nutritional info .
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